Our 24/7 instant-access virtual world has taken the “person” out of “personal,” especially in the workplace. Until we all turn into robots with hard drives, I suggest we take a breath and slow down long enough to remember that we are all living, breathing people with feelings who get passionate, tired, burned out, excited, worried, and overwhelmed.
That is why it matters when someone calls us on the phone – one-on-one – to say, “Carol, I was thinking about you. What’s going on?” It doesn’t get any more personal than hearing your own name by someone who genuinely cares.
Human beings have a driving need to feel important and special, and yet, despite all the public electronic chatter that purports to be personal, it is very easy to feel faceless and like a number. We yearn for connection. The danger is that the same devices that are seeking to connect us can also separate us.
Written By Bonnie Low-Kramen
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