Tag Archives: clients

Do Your Customers Look Forward to Seeing You?

As another installment in my series of articles that point out examples of great customer service, I’d like to introduce you to Umpqua Bank. Umpqua Bank is committed to delivering an experience customized for each customer. Umpqua’s executive vice president … Continue reading

Posted in Business, Clients, Customers, Service | Tagged , , , , | Leave a comment

Strategies for Successful Small Business Marketing

Your small business train will sputter along without a solid marketing approach. When developing a marketing strategy, think about who is your target customer and how are you going to rise above the crowd of competitors clamoring for attention. Drill … Continue reading

Posted in Business, Business marketing, Customers, Relationships | Tagged , , , , , | Leave a comment

Build a better referral

At first glance, a referral is a pretty simple thing: A satisfied client gives you a name and phone number and you contact the prospect to explain your value proposition — a simple, straightforward process. Unfortunately, this “do a good … Continue reading

Posted in Business, Business Referrals, Business Tips, Referrals, Relationships | Tagged , , , , , | Leave a comment

How to you encourage your clients to give you referrals

I’m not sure yet whether I have met a trainer who likes doing cold calling… If I am honest, I am like the majority of trainers, and would prefer to receive all my new business via referral from people who … Continue reading

Posted in Business, Business Referrals, Referrals | Tagged , , , | 1 Comment

Five Steps to Generating Better Business Referrals

“Your best source of new business is referrals from happy customers or clients. You cannot receive a better lead than one that has been sent your way with a strong referral. You cannot have a more motivated prospect arrive in … Continue reading

Posted in Business, Business groups, business networking, Business Referrals, Networking | Tagged , , , , , , , | Leave a comment

Online Networking

“In today’s digital era you can find hundreds of ways to use online social networks to market your business and yourself. Here are some of them: Research your market. You can use abundant resources the World Wide Web provides to … Continue reading

Posted in Business, Business Tips, Customers, Etiquette, Executives, Insight, Inspiration, marketing, Members, Motivation, Networking, Referrals, Sales | Tagged , , , , , , , , , , | Leave a comment

7 Things That You MUST BRING To Every Networking Event

“Networking events can be incredibly more productive for you if you just know what to do. I know, you are probably thinking “”what is so hard about going to an event and handing out a bunch of business cards?”” Well, … Continue reading

Posted in Business, Business Tips, Customers, Etiquette, Events, Executives, Insight, Inspiration, marketing, Members, Motivation, Networking, Referrals, Sales, Word of mouth | Tagged , , , , , , , , , , | Leave a comment