Tag Archives: relationships

Do Your Customers Look Forward to Seeing You?

As another installment in my series of articles that point out examples of great customer service, I’d like to introduce you to Umpqua Bank. Umpqua Bank is committed to delivering an experience customized for each customer. Umpqua’s executive vice president … Continue reading

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101 Small Business Marketing Activities

One universal small business goal is to sell the business’s products and services. This is usually best accomplished by positioning the business in front of the target audience, and offering something they can’t refuse or find elsewhere. To this end, … Continue reading

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Look at Me: Making the Case for Eye Contact at Work

New research suggests that mobile devices are increasingly interfering with the eye contact we make with others and ultimately can affect the emotional connections we make at work. Since the dawn of the smartphone it’s become common to see a … Continue reading

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Build Relationships and Business Will Follow

We all have great opportunities to build relationships. But how we build these relationships and how seriously we focus on nurturing our clients and contacts can make a big difference in our level of success. Relationship building is extremely important, … Continue reading

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How to Maximize Your Networking Connections

Have you ever tasted a martini made by Wayne Gretzky? I have. I don’t remember what he put in it, but who cares. When The Great One mixes your drink, it goes down smooth, no matter what. It was the … Continue reading

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Modern Etiquette: The power of business networking

“(Reuters) – There’s an old adage, “”it’s not what you know, it’s who you know.”” That adage couldn’t be more appropriate in today’s competitive job market. And networking (especially when you’re employed) can be the key to staying employed and … Continue reading

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Online Networking

“In today’s digital era you can find hundreds of ways to use online social networks to market your business and yourself. Here are some of them: Research your market. You can use abundant resources the World Wide Web provides to … Continue reading

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